Refund policy

Refund & Cancellation Policy

Last Updated: August 2026

Overview

At FOBA Fitness, we are committed to providing high-quality digital fitness products and services. Please read this Refund & Cancellation Policy carefully before making a purchase.

By purchasing from www.fobafit.com, you acknowledge and agree to the terms outlined below.

Digital Products

FOBA Fitness primarily sells digital products, including but not limited to:

Digital workout programmes
Nutrition plan
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at fobafit.coaching@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at fobafit.coaching@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at fobafit.coaching@gmail.com.
s
Mobility and stretching guides
Digital coaching resources
Other downloadable fitness content

Because these products are delivered instantly and cannot be “returned,” all sales are generally considered final.

Refund Policy

Due to the nature of digital products, FOBA Fitness does not offer refunds once a purchase has been completed and the product has been delivered or made available for download.

However, we may consider a refund in exceptional circumstances, including:

You were charged more than once for the same order.
You received the wrong digital product.
The purchased file is corrupted or cannot be accessed, and we are unable to resolve the issue within a reasonable time.

Refund requests are reviewed individually and are granted at the sole discretion of FOBA Fitness.

Order Cancellations

Orders for digital products cannot be cancelled once payment has been successfully processed and the product has been delivered.

If you experience an issue immediately after placing an order, please contact us as soon as possible and we will do our best to assist.

Subscription or Coaching Services

If FOBA Fitness offers recurring coaching or subscription-based services in the future:

Customers may cancel future renewals at any time before the next billing cycle.
Fees already paid for the current billing period are generally non-refundable unless required by law.

Technical Issues

If you experience problems downloading or accessing your purchase, please contact us before requesting a refund.

We will make every reasonable effort to:

Provide a new download link.
Replace any damaged or corrupted files.
Resolve technical issues promptly.

Chargebacks

If you have any concerns regarding your purchase, we encourage you to contact us before initiating a chargeback through your bank or payment provider.

We are committed to resolving genuine customer concerns quickly and fairly.